scroll

Returns

Return Policy

We take pride in our reputation for quality products at a great value. It is important to us that you are satisfied with your purchase. If you are not satisfied with your purchase, we will gladly assist in processing your return in accordance with the terms outlined in our return policy detailed below.

Products purchased at Spartina449.com may be returned with proof of purchase within 30 days of the purchase date. Products must be returned unused and undamaged with the original packaging and tags intact. Please note, we cannot accept returns of products that have been personalized or monogrammed.

Purchases made online can only be exchanged or returned online and not in Spartina 449 retail brand stores.

Shipping and handling charges are nonrefundable.

Spartina 449 reserves the right to refuse returns at our discretion.

Refunds & Processing

Returns will be processed within one to two weeks, depending on the method of return.

Returns for refund will be issued to the original payment method. If you request a return for refund and use Spartina 449’s pre-paid return shipping label, a $5.95 return fee will be deducted from the refund. Any original shipping charges are non-refundable. Please note, refunds may take up to 10 business days to reflect on your account, depending on your financial institution.

Returns for store credit at Spartina449.com will be issued directly to your account or to a gift card if you checked out as a guest. Please be sure to provide your email address on the return form to ensure successful and prompt delivery of your store credit or gift card

If your original purchase was paid for with a gift card, a new gift card will be issued. Please be sure to provide your email address on the return form to ensure successful and prompt delivery of your gift card.

Returning Options

You may ship your return using Spartina 449’s pre-paid return shipping label (U.S. customers only), or you may ship your return using a trackable, insured shipping method of your choice.

Return Options
1. Prepaid Return Label based on product type.
2. Return using a shipping method of your choice.

Use Our Pre-Paid Return Shipping Label

First click here to print and fill out our return form. Once you fill out please make sure to place inside your return.

Please read these instructions before proceeding to fill out your return label using one of the links below :

1. Enter all requested information including your name and address to complete the return label.
2. Please use your order # to fill in the reference number or RMA number field. Your order # is listed on the top right hand corner of your packing slip
2. Click “continue” or “next” once the required fields are filled in.
2. Review that the information is correct and click Submit
3. After submitting your form you will receive an email with a pre-paid return shipping label and packing slip. Please print the label and packing slip, repackage the merchandise securely and attach the return label to the outside of the package

If your returning one of the below products please select this pre-paid return shipping label. here.
• Apparel
• Accessories
• Jewelry
• Crossbodies
• Satchels
• Quilts

If your returning one of the below products please select this pre-paid return shipping label. here
• Totes
• Shoulder Bags
• Tennis
• Golf Bags


You can return the package using one of the following three options:
1. Place your secured return package at your mailbox where the delivering USPS employee can pick it up.
2. Drop your package off at your local USPS location.
3. Drop your package off at your local Fedex Office location.

Use A Shipping Method of Your Choice

If you would prefer to make a return using a shipping method of your choice, please print and complete the return form here, then repackage the merchandise securely.

Please send your return to the following address using a trackable, insured shipping method:
Spartina 449
Attn: Spartina449.com Returns
10 Buck Island Road
Bluffton, SC 29910

Spartina 449 is not responsible for lost or damaged returns. Please retain a copy of your tracking information for your records.

Damaged or Defective Items

We make every effort to ensure that our merchandise is of the finest quality. However, in the event an item is damaged or defective upon receipt, please contact customer service at support@spartina449.com. Items will be inspected and a determination made as to the cause of defect. If our review of the item shows a defect, we will be happy to replace the item or issue a refund within 30 days of the purchase date. After 30 days, we will replace the item or issue a store credit at our discretion. Please note, we cannot accept damaged or defective items after one year of the purchase date.

© 2020 Spartina 449, All Rights Reserved.